Better Playbook Management, Improved Notifications and UI Enhancements

We've made significant improvements to playbook management, notification capabilities and UX in this release:

• Redesigned playbook listing for better organization and visibility

• Enhanced job and step assignment display and selection

• Redefined logbook structure with clear categories

• Added new global notifications for channel additions, job assignments, and unassignments

• Improved room items and lists with better visual representation

• Added unread indicators for chat messages

These updates help your team manage crisis response plans more effectively and stay informed during emergencies.

🚀 Key New Features

Custom Mass Alert Templates

Create and manage custom mass-alert templates for consistent, professional communication during emergencies.

Improved Job and Steps Management

We've enhanced job and steps ordering to:

• Prevent duplicates

• Clarify task priorities

• Improve the user experience

Automatic Room Participant Updates

Room participants now update automatically, keeping your team informed of who's actively engaged.

Logbook Live Refresh

The logbook now refreshes in real-time to keep you up-to-date with the latest information.

Bulk Participant Addition to Groups

Add multiple participants to groups at once for faster team organization.

These updates aim to streamline your workflow, improve communication, and enhance overall usability.

🚀 Key New Features

Notification Center

A new centralized notification center keeps you informed of important system events and updates.

Playbook Export

Convert room jobs into playbooks with a single click, allowing you to save effective crisis responses as reusable templates.

Mass Alert Enhancements

We've significantly improved the mass alert system with:

• A completely redesigned mass alert page for better usability

• Enhanced list view with improved filtering and organization

• New warning messages to prevent accidental alert sending

• Additional pre-configured alert templates for common scenarios

Participant Management Improvements

• Archive groups functionality to better organize and manage your teams

• Enhanced participant room view with clearer information display

• Filtering of archived accounts when selecting participants

• Improved channel creation with participant selection

🔧 Performance & Security Improvements

• Enhanced loading states for better user experience

• Improved security headers for increased platform protection

• Consistent logging across the system for better troubleshooting

• Upgraded Node.js version for improved performance

• Fixed various UI issues including empty message displays and navigation problems

• Improved event listener management for better system stability

🐞 Bug Fixes

• Resolved issues with participant list display for temporary members

• Fixed problems with account creation when identities already exist

• Improved validation messages for room creation

• Enhanced server-side error handling and compatibility

Timezone and Business Hours Management & Performance Improvements

🚀 Key New Features

Timezone and Business Hours Management for Tenants

We've implemented a comprehensive system to manage and display Non-Business Hours (NBH) information for participants across different time zones. This feature helps teams coordinate better by:

• Making working hours transparent

• Improving meeting scheduling by avoiding non-business hours

• Enhancing global team collaboration with location awareness

• Reducing the risk of scheduling during inappropriate hours

• Providing a better understanding of team distribution across time zones

Archive Groups Functionality

You can now archive groups to better organize and manage your workspace. Use the Archive button in group details to archive a group. It’s improve your team's organization and overall user experience.

🔧 Performance Improvements

Backend Optimization

We've updated our high-performance web framework allowing us to be assured of having a fast, efficient, and scalable backend for PanicSafe.

🐞 Usability Enhancements

• Fixed an issue with sending empty comments in Jobs/Steps

• Enhanced the playbook loading page for better comprehensiveness

• Resolved a problem with phone number country code selection for new participants

Mass Alert Enhancements & Performance Improvements

🚀 Key New Features

Pre-Configured Mass Alert Templates

We've added a set of professional, pre-configured alert templates for common emergency scenarios. These ready-to-use templates ensure consistent, effective communication during critical situations, helping your team respond quickly and appropriately to various types of incidents. We'll regularly add new templates to cover additional scenarios and keep your alert messages current.

Enhanced Crisis Room Creation

Add descriptive context to crisis rooms, helping your team quickly understand the nature of the situation and respond more effectively. This additional information appears prominently in the crisis room interface.

Complete Mass Alert Tracking

All mass alerts are now automatically recorded in the logbook, providing a complete audit trail of communications during incidents. This ensures accountability and supports post-incident reviews.

🔧 Performance Improvements

Faster System Response

We've optimized identity verification processes, reducing system latency during critical operations. This improvement ensures faster access to crisis management tools when they're needed most.

🐞 Usability Enhancements

• Improved display of participant information, including better handling of large teams

• Fixed video conferencing controls for more reliable microphone and camera selection

• Eliminated the need to refresh pages to see new comments in the Jobs tab

• Corrected language translations for consistent user experience

• Enhanced the registration page layout for better usability

• Improved display of direct channel names in activity logs

• Resolved issues with duplicate participant invitations

PanicSafe Update: New Job Management Features & Usability Improvements

🚀 Major New Features

Participants Import (via CSV)

Managers and Administrators can now import multiple participants at once using a CSV file. On the Participants page, you'll find a new Import button.

The system provides a CSV template with an example line showing the required format. The import function uses only three fields:

• DisplayName

• PhoneNumber

• Role

The import handles duplicate entries intelligently - if a participant already exists (matched by phone number), their display name and role will be updated instead of creating a new account.

Creating Jobs from Decisions in Logbook

You can now turn decisions directly into jobs without switching screens. While in the logbook, simply click the "Create Job" button on any decision. You'll get a choice to:

• Create a new job

• Add a step to an existing job

You can also assign team members to the job or step right from this window, making the workflow more efficient.

Assign Participants on New Step Page

When adding a new job step, you can now directly assign participants according to the RACI matrix. This helps clarify responsibilities from the moment the step is created.

Improved Invitation Codes

We've removed confusing characters from invitation codes to reduce input errors:

• Removed the letter "o" and number "0"

• Removed lowercase "i", uppercase "I", and lowercase "L"

This makes invitation codes clearer and reduces access delays caused by typos.

🔧 Additional Improvements

• On participant page : issue correction with delegation backup checkbox appearing over skills dropdown list

• Fixed French translation for skills labels on the Participants page

• Resolved duplicate bug causing scenario editor to retain previous scenario data when creating a new one

API Access & User Experience Upgrades

🚀 Major New Features

API Access with Personal Access Tokens

Our platform is now integration-ready with secure API access through Personal Access Tokens. Connect PanicSafe to your existing tools and automate workflows using our comprehensive OpenAPI documentation.

Better Participant Management

Finding and managing team members is now faster with enhanced search and filtering capabilities. The streamlined participant interface features clearer terminology, intuitive creation flows, and detailed profile pages. All designed to reduce administrative overhead and speed up crisis team assembly.

Enhanced Playbook Management

Build better response plans in less time with our upgraded playbook editor. Drag and drop step reordering, playbook importing, and enhanced visualization make it easier to customize, track changes, and maintain your playbooks over time. Whether you're creating new response protocols or refining existing ones, these tools will help you build more effective crisis management workflows with less effort.

🔐 Security Enhancements

• All new storage is now encrypted by default, eliminating security risks from misconfigured storage settings and ensuring your crisis data remains protected.

🔧 Additional Improvements

• Warning when job remain open when closing a panic room

• On dashboard, if no real crisis rooms are running, display simulations crisis rooms running

• Better mobile support with responsive tables, privacy-first SMS settings, improved risk scoring, streamlined inventory management, enhanced dashboard visibility, and the ability to assign tasks to participants before they complete login—all focused on removing friction during critical response situations.

Thank you for choosing PanicSafe as your crisis management solution. These updates reflect our ongoing commitment to providing you with the most effective tools for managing critical situations.

Stay safe and prepared with PanicSafe!

This release introduces enhancements to the logbook functionality, improved mobile experience, and several improvements.

🚀 Major New Features

Enhanced Logbook Capabilities

We've significantly improved the logbook functionality with two key enhancements:

• Rich Text Field: Logbook entries now support rich text formatting, allowing for more detailed and better-structured crisis documentation.

• Advanced Filtering and Search: Finding specific information in the logbook is now easier with robust filtering and search capabilities, helping teams quickly locate critical information during and after incidents.

Improved Mobile Experience

Crisis rooms are now more usable on mobile devices with better frame proportions and optimized layouts, enabling effective crisis management even when you're away from your desk.

🔐 Security Enhancements

We've implemented several security improvements including enhanced authentication mechanisms for better platform security.

🔧 Additional Improvements

• Report Generation for Closed Rooms: You can now generate logbook reports for closed rooms, making it easier to access historical crisis documentation.

• Access Control Refinements: Improved access controls to ensure users only see content appropriate to their role.

• Inventory Management: Updated permission handling for inventory settings across different user roles.

• Dashboard Visibility: Enhanced the display of active simulations and rooms on the dashboard for better situational awareness.

• Mass Alert Service: Fixed issues in the creation workflow.

• Performance Optimizations: Multiple performance improvements across the platform, particularly for page loading and data retrieval.

• Multilingual Experience: Enhanced translations and fixed synchronization issues across the platform.

• Video Conferencing: Enhanced naming conventions in conference dropdowns for clearer communication.

• Infrastructure: Backend improvements for more reliable deployments and system stability.

Thank you for choosing PanicSafe as your crisis management solution. These updates reflect our ongoing commitment to providing you with the most effective tools for managing critical situations.

Stay safe and prepared with PanicSafe!