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PanicSafe

Logbook feature updated to make information easier to find both during active crises and post-crisis reviews.<h2>New Features</h2><ul><li>Type Filtering: Filter entries by information, action, or decision</li><li>Participant Filtering: View entries by specific team members</li><li>Search Field: Quickly locate specific content across all logbook entries</li></ul>These improvements help crisis teams find critical information faster and make post-incident analysis more efficient.

PanicSafe Logbook Update: Enhanced Search and Filtering

Daniel DIAZ

Add functionality to view and manage the version history of playbooks. When a playbook is assigned to a tenant (= custom playbook), users should be able to view its version history, see previous versions, and restore older versions if needed. Each playbook is identified by its unique code, and versions are tracked through an incremental versioning system (v1, v2, v3, etc.).

Playbook Version History

Rémi A.

Currently, all participant-related operations (details, edit, actions, archive) are managed through a drawer interface. This feature proposes to create dedicated pages for each participant to improve user experience, maintainability, and scalability of the participant management system. <ul><li>Improved user experience with dedicated space for participant information</li><li>Better organization of participant-related features</li><li>Enhanced maintainability and scalability</li><li>Clearer separation of concerns</li><li>More intuitive navigation and information hierarchy</li><li>Reduced complexity in the UI</li><li>Better performance by loading only necessary information</li></ul>

Enhance Participants Management with Dedicated Pages

We add a new import function that lets you add multiple participants at once using a CSV file. This feature saves you time when onboarding teams to PanicSafe.<h3>What's included:</h3><ul><li>Import button on the Participants page</li><li>CSV template download option</li><li>Automatic handling of duplicate entries</li><li></li></ul><h3>Important notes:</h3><ul><li>This feature automatically updates existing records (no duplicates created)</li><li>Only Managers and Owners (Administrators) can access this function</li><li>The system imports only DisplayName, PhoneNumber, and Role fields</li></ul>

Participant Import (CSV)

Add API token management to PanicSafe, giving programmatic access to our REST API functions. This feature enables integration with existing systems and workflows. What's New<ul><li>Create API tokens with custom names for different integration needs</li><li>List all active tokens associated with your account</li><li>Revoke tokens instantly when no longer needed</li><li>Authenticate API requests using your tokens</li></ul>&nbsp;All API documentation will be available in dedicated webpage.

REST API Publication - API token management

Implement a SMS template system for mass-alerts that allows users to create, customize, save, and reuse templates when sending mass-alerts. This will improve efficiency and consistency in crisis communication by providing pre-defined templates for common emergency scenarios while allowing full customization. <ul><li>Improved Response Time: Pre-defined templates enable faster crisis communication during emergencies</li><li>Consistency: Standardized messaging ensures consistent communication across all recipients</li><li>User Experience: Reduces cognitive load during crisis situations by providing ready-to-use templates</li><li>Customization: Allows organizations to tailor templates to their specific needs and branding</li><li>Efficiency: Eliminates the need to rewrite common emergency messages from scratch</li><li>Compliance: Ensures all emergency communications follow organizational guidelines and legal requirements</li></ul>

Mass-Alert Templates

We're introducing a new Crisis Cell Information Card to provide a quick overview of crisis status and associated tasks. This card will be displayed in the Crisis Room view, respecting user access rights. Key Features:<ul><li>Crisis name and ID display</li><li>Progress bar showing resolution progress</li><li>Task overview:<ul><li>Total number of tasks</li><li>Number of tasks assigned to the user</li></ul></li><li>Time since last update (task completion or content update)</li><li>Number of playbooks used for crisis resolution</li><li>Time elapsed since the crisis started</li></ul>This update aims to enhance crisis management by providing essential information at a glance.

Crisis Cell Information Card

Enable users to create custom playbooks by duplicating existing ones and modifying specific jobs or steps.

Playbook Duplication

Control visibility of the Financial Impact tab in the Crisis Room based on user roles and owner preferences.

Crisis Room - Impact Tab Visibility

New Notification Center to keep you informed in real-time.Key Features:<ul><li>Global notification center using Server-Sent Events (SSE) for real-time updates</li><li>Notifications accessible from a bell icon in the header</li><li>Persistent notifications stored with read/unread status</li></ul>

Notification Center

This feature allows defining each participant’s role in a crisis management structure by specifying both their hierarchical level and whether their role is operational or decisional. By doing so, participants can be automatically pre-assigned to the appropriate tasks in crisis playbooks with the correct RACI designation (Responsible, Accountable, Consulted, or Informed). This ensures that when a crisis scenario is activated, everyone’s responsibilities, authority, and communication lines are already clear, supporting faster coordination and more efficient decision-making.

Crisis Roles - Dynamic job RACI assignements

<h2>New Simulation Training Tools</h2>PanicSafe's training capabilities enhancement with comprehensive stimulus management for crisis simulations. Stimulus LibraryIntuitive Interfaces Targeted Delivery System This update significantly improves team ability to create realistic crisis scenarios and evaluate response effectiveness. Access these features in the "Simulation" section of your PanicSafe dashboard.

Stimulus Management for Simulation

Implement a new responsive UI for room-related components and pages based on the new design system. This covers the implementation of all room components including Messenger, Details, Tasks, SARA, Impacts, and Documents sections, with a focus on creating a consistent and responsive layout across mobile, tablet, and desktop views. <ul><li>Enhanced user experience with a modern, consistent interface</li><li>Improved accessibility and usability across all device sizes</li><li>Better organization of room-related information and features</li><li>Streamlined communication and task management within rooms</li><li>Unified design language across the application</li></ul>

Crisis Room redesign

We will add a new email module to the mass alert section. This feature lets you send alerts to third parties during a crisis, even if your company's email system is unavailable.

Planned

Mass alert by email

Instead of using SMS code, propose alternative with 2FA app (google authenticator, etc.)

Authentication - 2FA App Support

Managers can resend notifications to participants who haven't connected to the room or app after 30 minutes This update aim to streamline communication and improve oversight during crisis situations.

Request to join

We will improved our storage options to better suit your needs. You will have the possibility to connect a dedicated S3 storage to your tenant.

External Storage compatibility

Ability to switch to a full-screen mode for video-conferences

Enable the video to be displayed in full-screen mode for better visibility when sharing a screen

Dream On Technology

PanicSafe