Maturity score

Answer "are we ready?" with one number. PanicSafe now scores your crisis readiness out of 100. You get a level, from Initial to Optimised, and a 12-month trend. The score comes from what your team actually does on the platform: exercises run, crises handled, roles and plans in place. Nothing to fill in.

Every crisis and exercise shows on the trend curve, so you can see what the last exercise changed. Five dimensions (experience, training, playbooks, documentation, people) show which one is holding you back. A score per permanent member shows who should join the next exercise.

For NIS2, DORA and ISO 27001, as well as SOC 2 and CaRE, see which crisis management requirements are already backed by evidence and where gaps remain. Each passed indicator is evidence you can show your auditor. The compliance assessment itself stays with your organisation and your auditor.

Restart a closed crisis

A crisis you thought was over can come back. You can now re-open a closed crisis room and pick up where the team left off, without starting from scratch. Everything stays tracked.

Stimuli timeline

Thanks to feedback from the first exercises run with timelines, the editor is now faster and safer to use, and much easier to work with on long timelines.

Redesigned playbook editor

The playbook editor has been redesigned to give your content more space to work.

Clearer CSV imports

CSV imports across the app now come with example files and a preview before you import. If a file has a problem, such as a missing header, you see what is wrong and how to fix it.

Stimuli timeline - BETA

Build a timed scenario once and replay it the same way across teams, sites and clients. Pick a saved timeline when you start a simulation. Follow it from a new Timeline tab in the Control Center. A “you are here” marker shows where the exercise stands, directors launch each stimulus on cue in one click, and a badge shows how many participants acknowledged it.

Available on request: partners and customers, ask your CSM to enable it.

Required or optional steps

Mark job steps as required or optional, in the playbook editor and in the room’s Jobs tab. The cell sees at a glance what has to happen first.

Mention people in chat

Tag a member in a chat message. The mention stands out in the conversation, so the right person spots it.

Recording indicator

A live REC indicator now shows in video calls while a session is being recorded, so everyone knows.

⚠️ Important change: Groups have been replaced
Groups no longer exist. They have been automatically migrated to crisis roles and teams, so your organization stays exactly as you built it. Your storage permissions have been migrated too. They now follow the teams of your crisis roles, reproducing the way your old groups worked. You can now fine-tune access more precisely: by individual member, by role, or more broadly by team. Take a few minutes to review and adapt your permissions to your needs.

• SARA is now smarter and more helpful: she can autonomously read, depending on the context, the live room logbook, the current status of jobs, chat messages, and the crisis brief to give you more accurate guidance.

• You can ask SARA to create new jobs directly from the chat, so you save time when every minute counts.

• The Jobs and Steps screen has been completely redesigned for more clarity and focus.

• Who is Responsible, Accountable, Supportive, Consulted, and Informed on each task is now easier to read at a glance.

• Drag-and-drop is smoother and scrolls more naturally when reorganizing your tasks.

• Sharing sensitive files is now simpler. Grant access by crisis role, by entire team, to individual accounts, or automatically to everyone currently in a room.

• You can now verify the integrity of your stored files with a built-in checksum, to be sure they haven't been altered.

• Improved reliability of account archive and invitation flows.

• Improved session management and overall platform security.