This feature allows defining each participant’s role in a crisis management structure by specifying both their hierarchical level and whether their role is operational or decisional. By doing so, participants can be automatically pre-assigned to the appropriate tasks in crisis playbooks with the correct RACI designation (Responsible, Accountable, Consulted, or Informed). This ensures that when a crisis scenario is activated, everyone’s responsibilities, authority, and communication lines are already clear, supporting faster coordination and more efficient decision-making.

